Delete your account

1. Email contact.wordsensei@gmail.com from the email address your account uses, the one you sign in with through Google or X. That is how we know the account is yours.
2. Put Delete my account in the subject. Nothing else is needed; a reason is welcome but optional.
3. We reply to confirm, then delete the account within 30 days of your email. You are signed out of the app on every phone at the same time.

If you can no longer reach that email address, write to us anyway from another one and tell us the address the account used. We will ask a few questions to confirm it is yours before deleting anything.

• Your profile: name, email address, profile picture and the link to the Google or X account you signed in with.
• Your game record: points, game scores, best scores, energy and daily quest progress.
• Your referral link and the phone number saved on your account, if you added one.
• Every sign-in on the Android app. Any phone still signed in is signed out.

• Redemption records (the points redeemed, the date, the status and the phone number used), for as long as accounting and anti-fraud obligations require. They are kept apart from any profile and are not used for anything else.
• Points a friend earned by joining through your referral link stay with them; they are part of their account, not yours.

Anything the law requires us to keep longer is kept only for that reason, as the privacy policy explains.

• Your points are removed with the account and cannot be restored, even if you sign up again with the same email.
• If a redemption is pending, say in your email whether you want it completed first.
• Uninstalling the app does not delete your account. Your points stay on it until you ask.
• Only want part of your data removed, such as your phone number? Say so in your email and we remove just that.